These Terms of Service (“Terms”) govern your access to and use of the Three Rivers Home Pros website and the information and features offered on it. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website. These Terms apply to your use of the website. Separate terms may apply to booking, payment, and service transactions handled through our third-party platform, Housecall Pro, and to any written service agreement or estimate you enter into with us.

This website is operated by Three Rivers Home Pros LLC, a Pennsylvania limited liability company, which also operates our business phone and text-messaging line. In these Terms, “Three Rivers Home Pros,” “we,” “us,” and “our” mean Three Rivers Home Pros LLC.

Acceptance of terms

These Terms govern your access to and use of the Three Rivers Home Pros website and the information and features offered on it. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.

These Terms apply to your use of the website. Separate terms may apply to booking, payment, and service transactions handled through our third-party platform, Housecall Pro (see “Booking and payments handled by Housecall Pro” below), and to any written service agreement or estimate you enter into with us.

The website is informational

Our website is for general information about our company and services. The website itself does not process bookings or take payments.

Scheduling, online payments, the customer portal, and the “contact” or “request a quote” form embedded on our website are provided by a third-party platform, Housecall Pro. When you use those features, you are using Housecall Pro’s platform, and your use is governed by Housecall Pro’s own terms and privacy policy in addition to these Terms.

• Housecall Pro Terms: https://www.housecallpro.com/terms/
• Housecall Pro Privacy Policy: https://www.housecallpro.com/privacy/

Booking and payments handled by Housecall Pro

Booking, scheduling, the customer portal, and payments are handled through Housecall Pro, not through our website directly. When you book or pay, you do so on Housecall Pro’s platform and under Housecall Pro’s terms and privacy policy. We do not directly collect or store your payment card details through our website; payment processing is handled by Housecall Pro and its payment processors.

Please review Housecall Pro’s terms and privacy policy (linked above) before using those features.

Text messaging terms

We may communicate with you by text (SMS) message through our business phone provider, Zoom, on a conversational, reply-based basis, and we reserve the right to send you service-related messages. We register our business text messaging under A2P 10DLC, the framework U.S. mobile carriers require for business messaging.

We may also send service and appointment messages through the Housecall Pro platform, which are subject to Housecall Pro’s own terms and privacy policy.

• Consent. You consent to receive text messages from us when you initiate contact by texting our business number, or when you otherwise provide your mobile number and agree to be contacted by text.
• Frequency and rates. Message frequency varies. Message and data rates may apply.
• Opting out and help. Reply STOP to opt out at any time. Reply HELP for help.

We do not sell, rent, or share your personal information, including your mobile phone number and your consent to receive SMS/text messages, with third parties or affiliates for their own marketing or lead-generation purposes.

For full details, see our Privacy Policy.

Acceptable use of the website

When you use our website, you agree not to:

• Use it for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to the website, its servers, or any connected systems.
• Interfere with or disrupt the website or its security features.
• Introduce viruses, malware, or other harmful code.
• Copy, scrape, harvest, or collect data from the website by automated means without our permission.
• Misrepresent your identity or submit false information.

We may suspend or restrict access to anyone who violates these Terms.

Intellectual property

The content on our website, including text, graphics, logos, images, and the “Three Rivers Home Pros” name and marks, is owned by us or our licensors and is protected by intellectual property laws. You may view and use the website for your own personal, non-commercial purposes. You may not copy, reproduce, distribute, or create derivative works from our content or marks without our prior written permission, except as allowed by law.

Third-party names, logos, and marks that appear on the website belong to their respective owners.

Third-party links and services

Our website links to and relies on third-party services, including Housecall Pro (booking, payments, customer portal, and the embedded form), our social media pages, and other third parties. We do not control these services and are not responsible for their content, availability, terms, or privacy practices. Your use of any third-party service is governed by that third party’s own terms and policies. Links to third-party services do not imply our endorsement.

Disclaimers

The website is provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties regarding the website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components, or that information on it is complete, accurate, or current.

This “as is” disclaimer applies to the website. It is separate from any warranty that may apply to HVAC work we actually perform for you. Any workmanship, labor, or equipment warranty, if offered, will be described in your service agreement, invoice, or other written materials we provide, and is subject to their terms.

Limitation of liability

To the fullest extent permitted by law, Three Rivers Home Pros and its owners, members, managers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of, or inability to use, the website, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.

Indemnification

You agree to indemnify and hold harmless Three Rivers Home Pros and its owners, members, managers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the website, your violation of these Terms, or your violation of any law or the rights of a third party.

Dispute resolution and governing law

These Terms and any dispute arising out of or relating to them or to your use of our website are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. You agree that any legal action or proceeding will be brought in the state or federal courts located in Allegheny County, Pennsylvania, and you consent to the personal jurisdiction of those courts.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” and post the updated Terms on our website. Your continued use of the website after an update means you accept the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.

Entire agreement

These Terms, together with our Privacy Policy, make up the entire agreement between you and us regarding your use of the website, and they supersede any prior understandings on that subject. Terms that apply to third-party platforms (such as Housecall Pro) are set by those platforms.

Your use of this website, submission of an inquiry, request for an estimate, scheduling request, or other communication does not create a contract for HVAC services.

How to contact us

If you have questions about these Terms, contact us at:

• Email: service@threerivershomepros.com
• Phone: (412) 285-1010

Because we are a service-area business, we do not publish a public street address. The contact methods above are the best way to reach us.

Effective Date: August 1, 2026